4 Questions to Ask a New Auto Repair Shop

Nicholas Van | July 15, 2022

When choosing a new car repair garage, you might not know where to start. You want to leave your vehicle in the hands of mechanics you trust. But how do you know who to trust? Keep reading to learn four questions you should ask a new auto repair shop before sending your car in for service.


1. What Types of Cars Do You Service?

Some auto repair garages specialize in certain cars. Make sure this is the first question you ask, or you might waste your time checking out the garage. If they service all makes and models, take a look around the garage and parking lot yourself. This will let you know if their current customers have the same make as you.


2. How Long Have You Been in Business?

Longevity in business is always a good sign of great leadership and trusty employees. According to Time, the national average cost for car repairs is $356.04, so you don't want to waste time or money at a shop that is not reputable. This question also gives the representative time to talk about their business. Do they seem proud of their success? Are they excited to give you more information? These are both good signs of a trustworthy auto repair shop.


3. Are All Technicians Certified?

While being in business for a long time is great, mechanics who aren't certified may make you turn away. Your car should only be serviced by technicians who know what they're doing. A reputable car repair shop will have its certifications hung up on the wall for all to see. If they don’t, then ask them if you can see their certifications. This way, you can ensure you are hiring a company that is professionally trained and reputable.


4. Do You Offer Roadside Services?

This is an especially important question to ask if your car is older. When a car is prone to breaking down, you want to have access to a towing company that you trust. At Fox City's Towing, we offer towing services, vehicle recovery, roadside tire changes, and more with the same mechanics who work in our garage.


The next time you're looking for a new auto repair shop, make sure you have a list of questions ready. Fox City's Towing would be happy to answer any of these for you! In addition to our towing services, we offer car repairs and emergency servicing. Call today to learn more about how we can help keep your car operating well.

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